Refund Policy

At Daydream Dropouts, we are committed to providing you with high-quality products that exceed your expectations. Our return and refund policy is designed to ensure your satisfaction while maintaining transparency and fairness.

 

1. Damaged Items Only: We provide refunds ONLY for items that are damaged upon arrival. If you receive a damaged product, please contact our customer support within 5 business days of receiving the item. We will require photographic evidence of the damage to initiate the refund process.

 

2. Exclusions: Please note that we do not provide refunds for change of mind or personal preference. Each item is made to order and due to the custom nature of our products, we cannot accommodate refunds based on individual preferences.

 

3. Refund Process: Once we receive the damaged item photos and assess the situation, we will process your refund within 10 days. The refund will be issued to the original payment method used during the purchase.

 

6. Contact Us: If you have any questions or concerns regarding our return and refund policy, please feel free to contact our customer support team at DaydreamDropouts@gmail.com

We are here to assist you and ensure your shopping experience remains positive and satisfactory.

 

Thank you for choosing Daydream Dropouts. Your trust and satisfaction are of utmost importance to us.